When Job Demands Dominate: Rethinking the Buffering Role of Family Support in the JD–R Model Among Migrant Domestic Workers

Author's Information:

Alda Chandra Putri

Business Administration Department, University of Lampung, Indonesia. 

Nur Efendi

Business Administration Department, University of Lampung, Indonesia. 

Jeni Wulandari

Business Administration Department, University of Lampung, Indonesia. 

Fenny Saptiani

Business Administration Department, University of Lampung, Indonesia. 

Vol 03 No 04 (2026):Volume 03 Issue 04 April 2026

Page No.: 205-216

Abstract:

This study examines the effects of workload and work environment on job stress among Indonesian female migrant workers in Taiwan, with family support as a moderator within the Job Demands– Resources (JD–R) framework. Using a quantitative explanatory design, data from 399 purposively selected respondents were analyzed with Partial Least Squares Structural Equation Modeling (PLSSEM). Results show that workload (β = .416, p < .001) and work environment (β = .321, p < .001) significantly increase job stress, with workload as the strongest predictor. Family support has no significant direct effect (β = –.063, p > .05) and does not moderate the relationship between job demands and stress. The model explains 51.3% of the variance in job stress (R² = .513). Findings confirm the JD–R health-impairment process in transnational labor contexts and underscore the importance of structural workplace interventions to enhance migrant workers’ psychological wellbeing. 

KeyWords:

Workload, Work Environment, Family Support, Job Stress, Migrant Workers, JD–R Model

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