Assessing the Role of Institutional Quality in Digital Transformation at Foreign-Invested Enterprises in Ho Chi Minh City
Abstract:
In the context of the transition to a digital economy is an inevitable trend. Because digital transformation will help improve efficiency, reduce operating costs, improve performance, and enhance the quality of business products. However, digital transformation in businesses in general still faces many challenges. Internal challenges of enterprises such as human resource quality, digital technology, and investment costs are factors that affect the speed of digital transformation of enterprises. External factors are those that affect the vision and methods for enterprises to survive and develop, especially institutional quality. Institutional factors interact and affect the digital transformation process in enterprises. Therefore, this study aims to assess the importance and interrelationship between institutional quality factors of digital transformation in foreign-invested enterprises in Ho Chi Minh City using the Dematel method. The study found that regulatory quality and political stability are very strong influences that determine the speed of digital transformation in foreign-invested enterprises, while voice and accountability are less important factors and are influenced by other criteria.
KeyWords:
Digital Transformation, Foreign invested enterprise, Institutional quality.
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