The Role of Recruitment and Selection Practices in Shaping Employee Organizational Commitment
Abstract:
This study aimed to examine the role of recruitment and selection practices in shaping employee organizational commitment in organizations operating in Bosnia and Herzegovina. The empirical research was conducted on a sample of 128 companies from different regions of the country, and the data were collected through a survey questionnaire. The dimensional structure of the research constructs was examined using multivariate statistical procedures, after which the proposed hypotheses were tested through regression analysis. The findings indicate that recruitment and selection practices have a statistically significant and positive impact on overall organizational commitment. In addition, a significant positive relationship was identified between recruitment and selection practices and affective and normative organizational commitment, while the relationship with continuance commitment, although statistically significant, was notably weaker. These results suggest that transparent, fair, and consistently implemented recruitment and selection practices contribute more strongly to employees’ emotional attachment and sense of moral obligation toward the organization than to commitment primarily driven by perceived costs of leaving. The findings are discussed in relation to existing theoretical and empirical research, emphasizing the importance of professional hiring practices for long-term employee commitment. In the specific context of Bosnia and Herzegovina, where organizations face persistent challenges related to employee retention and labor market mobility, the study emphasizes the strategic role of recruitment and selection systems as internal mechanisms for enhancing organizational commitment and fostering stable and sustainable employment relationships.
KeyWords:
recruitment, selection, organizational commitment, affective organizational commitment, continuance organizational commitment, normative organizational commitment.
References:
- Abrokwah, E., Yuhui, G., Agyare, R., & Asamany, A. (2018). Recruitment and selection practices among non-governmental organizations (NGOs) in Ghana. Labor History, 59(2), 185-201. https://doi.org/10.1080/0023656X.2018.1422417
- Abdul Rashid, Z., Sambasivan, M., & Johari, J. (2003). The influence of corporate culture and organisational commitment on performance. Journal of management development, 22(8), 708-728. https://doi.org/10.1108/02621710310487873
- Abrokwah, E., Yuhui, G., Agyare, R., & Asamany, A. (2018). Recruitment and selection practices among non-governmental organizations (NGOs) in Ghana. Labor History, 59(2), 185-201. https://doi.org/10.1080/0023656X.2018.1422417
- Agarwala, T. (2003). Innovative human resource practices and organizational commitment: An empirical investigation. International journal of human resource management, 14(2), 175-197. https://doi.org/10.1080/0958519021000029072
- Aladwan, K., Bhanugopan, R., & D'Netto, B. (2015). The effects of human resource management practices on employees’ organisational commitment. International journal of organizational Analysis, 23(3), 472-492. https://doi.org/10.1108/IJOA-11-2014-0822
- Alansaari, O., Yusoff, R. B. M. D., & Ismail, F. (2019). The mediating effect of employee commitment on recruitment process towards organizational performance in UAE organizations. Management Science Letters, 9(1), 169-182. doi: 10.5267/j.msl.2018.10.007
- Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of occupational psychology, 63(1), 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
- Anyango, E., Walter, O. B., & Muya, J. (2018). Effects of recruitment and selection criteria on organizational performance at Kisii University, Kenya. International Journal of Social Sciences and Information Technology, 4(10), 271-282.
- Armstrong, C. E., & Shimizu, K. (2007). A review of approaches to empirical research on the resource-based view of the firm. Journal of management, 33(6), 959-986. https://doi.org/10.1177/0149206307307645
- Armstrong M., Taylor S. (2014). Handbook of Human Resource Management Practice, 13th Edition. Kogan Page. London.
- Bahtijarević - Šiber, F. (1999). Management ljudskih potencijala. Golden marketing. Zagreb.
- Bisharat, H., Obeidat, B., Alrowwad, A. A., Tarhini, A., & Mukattash, I. (2016). The effect of human resource management practices on organizational commitment in chain pharmacies in Jordan. International Journal of Business and Management, 12(1), 1-50.
- Brown, N. J., Newell, C. A., Stanley, S., Chen, J. E., Perrin, A. J., Kajala, K., & Hibberd, J. M. (2011). Independent and parallel recruitment of preexisting mechanisms underlying C4 photosynthesis. Science, 331(6023), 1436-1439. https://doi.org/10.1126/science.1201248
- Cameron, L., Miller, P., & Frew, E. (2009). Relationship marketing in the recruitment and retention of service industry staff in family-owned businesses. Journal of Human Resources in Hospitality & Tourism, 9(1), 71-91. https://doi.org/10.1080/15332840902942735
- Chand, M., & Katou, A. A. (2007). The impact of HRM practices on organisational performance in the Indian hotel industry. Employee relations, 29(6), 576-594. https://doi.org/10.1108/01425450710826096
- Chew, J., Girardi, A., & Entrekin, L. (2005). Retaining Core Staff: The impact of human resource practices on organisational commitment. Journal of Comparative International Management, 8(2), 23-42.
- Chowhan, J. (2016). Unpacking the black box: understanding the relationship between strategy, HRM practices, innovation and organizational performance. Human Resource Management Journal, 26(2), 112-133. https://doi.org/10.1111/1748-8583.12097
- De Winne, S., & Sels, L. (2010). Interrelationships between human capital, HRM and innovation in Belgian start-ups aiming at an innovation strategy. The International Journal of Human Resource Management, 21(11), 1863-1883. https://doi.org/10.1080/09585192.2010.505088
- Doan, T. T. T., Nguyen, L. C. T., & Nguyen, T. D. N. (2020). Emotional intelligence and project success: The roles of transformational leadership and organizational commitment. Journal of Asian Finance, Economics and Business, 7(3), 223-233. doi:10.13106/jafeb.2020.vol7.no3.223
- Dos Santos, A., Armanu, A., Setiawan, M., & Rofiq, A. (2020). Effect of recruitment, selection and culture of organizations on state personnel performance. Management science letters, 10(6), 1179-1186. doi: 10.5267/j.msl.2019.11.042
- Ertemsir, E., Bal, Y., Bozkurt, S. (2017). A Research on Determining the Influence of HRM Practices on Increasing Organizational Commitment. International Journal of Euro-Mediterranean Studies. 10(2), pp. 3-28.
- Genevičiūtė-Janonienė, G., & Endriulaitienė, A. (2014). Employees’ organizational commitment: Its negative aspects for organizations. Procedia-Social and Behavioral Sciences, 140, 558-564. https://doi.org/10.1016/j.sbspro.2014.04.470
- Heraty, N., & Morley, M. (1998). In search of good fit: policy and practice in recruitment and selection in Ireland. Journal of management development, 17(9), 662-685. https://doi.org/10.1108/02621719810244490
- Hussain, T., Channa, K. A., & Bhutto, M. H. (2024). Impact of recruitment practices on organizational commitment: mediating role of employer image. Journal of Economic and Administrative Sciences, 40(3), 605-621. https://doi.org/10.1108/JEAS-10-2020-0176
- Jääskeläinen, A., Laihonen, H., & Lönnqvist, A. (2014). Distinctive features of service performance measurement. International Journal of Operations & Production Management, 34(12), 1466-1486. https://doi.org/10.1108/IJOPM-02-2013-0067
- Janjua, B. H., & Gulzar, A. (2014). The impact of human resource practices on employee commitment and employee retention in telecom sector of Pakistan: Exploring the mediating role of employee loyalty. IOSR Journal of Business and Management, 16(1), 76-81.
- Jiang, J., Wang, S., & Zhao, S. (2012). Does HRM facilitate employee creativity and organizational innovation? A study of Chinese firms. International Journal of Human Resource Management, 23(19), 4025-4047. https://psycnet.apa.org/doi/10.1080/09585192.2012.690567
- Jiang, K., Lepak, D. P., Han, K., Hong, Y., Kim, A., & Winkler, A. L. (2012). Clarifying the construct of human resource systems: Relating human resource management to employee performance. Human resource management review, 22(2), 73-85. https://doi.org/10.1016/j.hrmr.2011.11.005
- Kastratović, N. (2020). Unapređenje procesa selekcije u organizaciji. Zbornik radova Fakulteta tehničkih nauka u Novom Sadu, 35(05), 849-852. https://doi.org/10.24867/07GI10Kastratovic
- Koch, M. J., & McGrath, R. G. (1996). Improving labor productivity: Human resource management policies do matter. Strategic management journal, 17(5), 335-354. https://doi.org/10.1002/(SICI)1097-0266(199605)17:5%3C335::AID-SMJ814%3E3.0.CO;2-R
- Lambert, E. G., Hogan, N. L., & Keena, L. D. (2015). The impact of job attitudes on private correctional staff's continuance and affective organizational commitment. Journal of Applied Security Research, 10(1), 1-22. https://doi.org/10.1080/19361610.2015.972260
- Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human resource management review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z
- Meyer, J. P., Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks. Sage Publications. CA.
- Miao, Q., Newman, A., Sun, Y., & Xu, L. (2013). What factors influence the organizational commitment of public sector employees in China? The role of extrinsic, intrinsic and social rewards. The International Journal of Human Resource Management, 24(17), 3262-3280. https://doi.org/10.1080/09585192.2013.770783
- Mohamed, A. F., Singh, S., Irani, Z., & Darwish, T. K. (2013). An analysis of recruitment, training and retention practices in domestic and multinational enterprises in the country of Brunei Darussalam. The International Journal of Human Resource Management, 24(10), 2054-2081. https://doi.org/10.1080/09585192.2012.723021
- Morrow, P. C., & McElroy, J. C. (2001). Work commitment: conceptual and methodological developments for the management of human resources. Human resource management review, 11(3), 177-180.
- Mwambela, A. (2024). Analysis of the Impact of Recruitment and Selection as a Strategic Human Resource Management Tool on Organisational Performance in Zambia. Journal of Management Studies and Development, 3(03), 193-210. https://doi.org/10.56741/jmsd.v3i03.620
- Newman, A., & Sheikh, A. Z. (2012). Organizational rewards and employee commitment: a Chinese study. Journal of Managerial Psychology, 27(1), 71-89. https://doi.org/10.1108/02683941211193866
- Noe, R. A., Hollenback, J. R., Gerhart, B., Wright, P. M. (2006). Manadžment ljudskih potencijala. Mate. Zagreb.
- Nuryani, Y., Zayroni, A., Santoso, A., & Anshori, M. (2023). The role of human resource management in implementing a recruitment and selection system for competitive advantage. Economic and Business Horizon, 2(3). https://doi.org/10.54518/ebh.2.3.2023.190
- Okolie, U. C. (2020). Effect of diversity management on human resource management: Recruitment and selection in focus. Annals of Spiru Haret University. Economic Series, 20(2), 63-86.
- Paul, A. K., & Anantharaman, R. N. (2004). Influence of HRM practices on organizational commitment: A study among software professionals in India. Human Resource Development Quarterly, 15(1), 77-88. https://doi.org/10.1002/hrdq.1088
- Pfeffer, J. (1998). Seven practices of successful organizations. California management review, 40(2), 96-124. https://doi.org/10.1177/0008125619884002001
- Raghavi, K., & Gopinathan, N. (2013). Role of human resources as change agent in enabling equal opportunity practices. Journal of Economics, Business and Management, 1(3), 300-303. DOI: 10.7763/JOEBM.2013.V1.65
- Shahnawaz, M. G., & Juyal, R. C. (2006). Human resource management practices and organizational commitment in different organizations. Journal of the Indian academy of applied psychology, 32(3), 171-178.
- Si, S., & Li, Y. (2012). Human resource management practices on exit, voice, loyalty, and neglect: Organizational commitment as a mediator. The International Journal of Human Resource Management, 23(8), 1705-1716. https://doi.org/10.1080/09585192.2011.580099
- Steers, R. M., & Lee, T. W. (1982). Facilitating effective performance appraisals: The role of employee commitment and organizational climate. Eugene, OR: Oregon University Graduate School of Management. Retrieved from:www.dtic.mil/dtic/tr/fulltext/u2/a119413.pdf
- Stewart, G. L., & Brown, K. G. (2019). Human resource management. John Wiley & Sons.
- Stoilkovska, A., Ilieva, J., & Gjakovski, S. (2015). Equal employment opportunities in the recruitment and selection process of human resources. UTMS Journal of Economics, 6(2), 281-292. https://hdl.handle.net/10419/146370
- Subramaniam, M., & Youndt, M. A. (2005). The influence of intellectual capital on the types of innovative capabilities. Academy of Management journal, 48(3), 450-463. https://doi.org/10.5465/amj.2005.17407911
- Sumarni, M. (2011). Pengaruh employee retention terhadap turnover intention dan kinerja karyawan. Akmenika Upy, 8, 20-47.
- Sutanto, E. M., & Kurniawan, M. (2016). The impact of recruitment, employee retention and labor relations to employee performance on batik industry in Solo City, Indonesia. International Journal of Business and Society, 17(2), 375-390.
- Tunggal, A. C., & Setiawan, R. (2015). Studi Deskriptif Rekrutmen dan Seleksi pada PT. Multi Artistikacithra. Agora, 3(1), 647-650.
- Uraon, R. S. (2018). Examining the impact of HRD practices on organizational commitment and intention to stay within selected software companies in India. Advances in Developing Human Resources, 20(1), 11-43. https://doi.org/10.1177/1523422317741691
- Wang, C. L., Indridason, T., & Saunders, M. N. (2010). Affective and continuance commitment in public private partnership. Employee Relations, 32(4), 396-417. https://doi.org/10.1108/01425451011051613